World Cup Booking Terms & Conditions

Please ensure to read these T&Cs for the World Cup matches. This will be outlined again by your events team upon booking.

BOOKING AND PAYMENTS

We require the minimum spend to be paid in full at least 7 days prior to your booking date (your booking may be cancelled if we don’t receive this)

We are cashless so you need to bring a bank card to settle your bill. We accept carding including American Express as well as Apple Pay, Google Pay & Android Pay.

You must arrive 30 minutes before kick off, or your table may be given away.

We do not offer refunds for World Cup bookings

We require a pre order or package to be submitted at least 7 days prior to your booking date (your booking may be cancelled if we don’t receive this)

If you need to modify details of your booking such as guest numbers/date/time, check at the bottom of this confirmation email first as it may say ‘amend my booking. Where this is shown you can explore other options. If this option isn’t there for your booking, not to worry, please reply to this email confirmation (please leave the subject line as is!) with your request and our team will respond as soon as possible.

We reserve the right to refuse or eject any guests who appear intoxicated, behaving inappropriately or dressed inappropriately. Right of admission is reserved and no refund or compensation will be given.

On rare occasions, we may need to move or amend your booking and will work closely with you to find the best solution. In the event we need to cancel your booking you will receive a full refund where applicable.

We will always try to accommodate seated bookings on as few tables as possible, but we may need to split your party across multiple tables. We will always try to seat your party as close together, however, this cannot always be guaranteed.

Cancellations and No-shows

Please give us 7 days’ notice if you wish to cancel (unless otherwise stated when booking). Just reply to this email as we need it in writing, or check at the bottom for a ‘cancel’ button. Late cancellations or not showing up would result in your card being charged a cancellation fee if you have submitted card details to book. We kindly ask for as much notice as possible to try and accommodate another guest, thank you

Please note that all bookings must be cancelled in writing by email, simply reply to your booking confirmation email, keeping the subject of the email the same as this identifies your booking. Cancellations made through other means, including social media, may not be accepted and you may still be charged.

For some bookings, you may be able to cancel yourself. Look for the ‘cancel’ button in your confirmation email.

Management reserves the right to amend the cancellation notice as required and you will be notified before your booking is complete.

MENUS

We require a pre order or package to be submitted at least 7 days prior to your booking date (your booking may be cancelled if we don’t receive this)

Please advise your server of any allergies or dietary requirements.

A discretionary 12.5% service charge will be added to your final bill.

AGE POLICY

During the World Cup matches, we kindly request that no one under the age of 18 be in the venue. Please ensure anyone lucky to look under 25 is carrying a valid form of ID. We accept valid passports or UK driving licence.

DRESS-CODE

We don’t have a strict dress code, but we do kindly ask guests to dress appropriately for the occasion.
Right of admission reserved.